Powering Faster Emergency Response Across Every Ambulance Provider
Coordinate ambulances, dispatch crews, manage fleets, monitor live emergencies, communicate with hospitals, and save more lives using one intelligent emergency response platform.
Trusted by leading emergency response organizations
Ambulance Providers
Emergency Cases Managed
Platform Uptime
Average Dispatch Time
Platform Capabilities
Everything You Need to Run
Mission-Critical Emergency Operations
From the first emergency request to patient handover — one intelligent platform that keeps your entire fleet coordinated, visible, and ready.
Real-time Dispatch
Receive emergency requests instantly, auto-assign the nearest available unit, and track every stage of the response lifecycle with live status updates.
- Smart nearest-unit matching
- One-tap accept / reject
- Live case lifecycle tracking
Live GPS Tracking
See every ambulance on a live map. Track routes, ETAs, and status in real time — whether units are available, en route, or at the scene.
- Real-time unit positions
- Traffic-aware ETAs
- Route visualization
Fleet & Crew Management
Manage your entire fleet and crew from one place. Track certifications, availability, equipment, and shift status with full compliance visibility.
- Vehicle & equipment registry
- Crew certifications & roles
- Availability & shift status
Hospital Bed Availability
See live bed availability across hospitals. Reserve ICU, HDU, maternity, or general beds before arrival and stream patient vitals to the receiving facility.
- Live bed status by category
- One-tap bed reservation
- Pre-notify receiving facility
Communication Center
Coordinate with dispatch, hospitals, requesters, and police from one secure hub. Quick replies, live threads, and escalation tools built for emergencies.
- Multi-party secure messaging
- Quick-reply templates
- Police & hospital escalation
AI Decision Support
Get intelligent recommendations for unit assignment, route optimization, fraud detection, and clinical protocol guidance powered by real-time data.
- Smart unit recommendations
- Fraud & anomaly detection
- Clinical protocol assistance
Live Operations
See Every Emergency as It Happens
Real-time dispatch map with live units, incoming requests, routes and hospital destinations — continuously updating so your team always has full situational awareness.
RQ-8843 · Road Accident
Ngong Rd · 2.1 km · ETA 4 min
How It Works
From Request to Delivery in Five Steps
A streamlined emergency response flow designed for speed, clarity, and complete visibility at every stage.
Emergency Request Received
A request enters the platform from a caller, hospital, or agency. Priority and location are captured instantly.
Nearest Ambulance Identified
The system automatically identifies the closest available unit based on live GPS, status, and capability.
Crew Accepts Dispatch
The assigned crew receives the request, reviews details, and accepts with one tap. The case becomes active.
Live Navigation
Turn-by-turn guidance, traffic awareness, and live tracking keep the unit moving efficiently to the scene.
Patient Delivered
Patient is handed over to the receiving facility. Case is closed, documented, and available for reporting.
Platform Modules
One Platform. Complete Control.
Every critical function of emergency response operations — unified in a single, purpose-built system.
Dispatch Center
Receive, prioritize, and assign emergency requests in real time with full case lifecycle visibility.
Fleet Management
Track vehicles, equipment, availability, and maintenance status across your entire ambulance fleet.
Communication Hub
Secure multi-party messaging between dispatch, crews, hospitals, police, and requesters.
Bed Management
View live hospital bed availability and reserve ICU, HDU, maternity, or general beds before arrival.
Emergency Navigation
Traffic-aware turn-by-turn guidance with live ETA updates and hazard reporting for every unit.
Payments & Claims
M-Pesa, insurance, and cash workflows with automated claim generation and reconciliation.
Analytics & Reporting
Response times, fleet utilization, case outcomes, and operational KPIs in clear dashboards.
Provider Management
Onboard crews, manage certifications, roles, and compliance documents from one place.
Settings & Security
Role-based access, audit trails, notifications, and system configuration for your organization.
Why Providers Choose ResQ247
Built for Operators Who Cannot Afford Delay
Whether you run a single ambulance company, a county EMS network, or a hospital-based fleet — ResQ247 gives you the tools to respond faster and operate with complete confidence.
- Reduce response time
- Increase fleet utilization
- Real-time visibility across all units
- Improve patient outcomes
- Centralized operations
- Digital documentation & audit trails
- Hospital integration & bed booking
- Smart routing & traffic awareness
- AI-assisted decision support
- Secure multi-party communication
Testimonials
Trusted by Emergency Response Leaders
Hear from the providers, hospitals, and agencies already coordinating faster emergency response with ResQ247.
ResQ247 cut our average dispatch time dramatically. We now have full visibility of every unit and can coordinate with hospitals before the patient even arrives.
The platform feels purpose-built for real emergency operations. Live tracking, bed availability, and crew management in one place has transformed how we run our fleet.
As a county command center we needed government-grade reliability. ResQ247 delivers real-time coordination across multiple providers without the usual complexity.
Integration with our hospital systems and the ability to reserve beds in advance has improved handover quality and reduced delays at the receiving facility.
We manage a mixed fleet across several counties. The analytics and real-time status views give us the operational intelligence we were missing.
From the first demo it was clear this was built by people who understand emergency response. The interface is clean, the data is reliable, and support is responsive.
Platform Preview
See the Platform in Action
A glimpse into the interfaces that power real-time dispatch, fleet control, communication, and analytics.
Integrations
Connected to the Systems That Matter
ResQ247 integrates with the tools and networks your operations already rely on — hospitals, GPS, payments, government systems, and more.
Security & Compliance
Built for Mission-Critical Trust
Emergency operations demand the highest standards of security, access control, and auditability. ResQ247 is engineered to meet them.
Encrypted Communication
End-to-end encryption for all messages and data in transit.
Role Based Access
Granular permissions for dispatchers, crews, admins, and partners.
Secure Cloud Infrastructure
Hardened cloud environment with continuous vulnerability management.
Continuous Monitoring
Real-time threat detection and operational health monitoring.
Audit Trails
Complete, immutable logs of every critical action and change.
Medical Compliance
Designed to support healthcare data and operational compliance needs.
FAQ
Frequently Asked Questions
Everything you need to know about deploying and operating ResQ247.
Who is ResQ247 designed for?
ResQ247 is built for ambulance companies, hospital-based EMS, county governments, NGOs, private providers, and emergency response agencies that need reliable, real-time coordination of emergency medical operations.
How quickly can we get started?
Most providers can be onboarded and operational within days. We provide setup support, training for dispatch and crew teams, and guided configuration of your fleet, users, and integrations.
Does ResQ247 work offline?
Yes. Critical field operations are designed to continue with limited connectivity. Data syncs automatically when connection is restored so crews and dispatch stay aligned.
Can we integrate with our existing hospital and government systems?
ResQ247 supports integrations with hospital systems, GPS services, payment platforms, SMS gateways, insurance, government health systems, emergency hotlines, and county command centers.
How is patient and operational data protected?
We use encrypted communication, role-based access control, secure cloud infrastructure, continuous monitoring, and full audit trails. The platform is designed to meet the security expectations of mission-critical healthcare operations.
Is there a mobile app for crews?
Yes. Crews receive dispatches, navigate to scenes, update case status, and communicate securely through a dedicated mobile experience built for field use.
What kind of support do you provide?
We offer onboarding assistance, training, ongoing technical support, and operational guidance. Dedicated support channels are available for active providers.
Get Started
Ready to Modernize Your Emergency Response Operations?
Join the providers, hospitals, and agencies already coordinating faster, safer emergency response with ResQ247. Request a personalized demo and see the platform in action.